240 everyday airline problems that waste money and make flights late.

They look different on the surface, but every one comes back to one or more of the same seven root causes:

• VisibilityPeople can't see where things stand: who's on it, where it is, or what's changed.
• Situational awarenessPeople don't realize how urgent it is, how much time is left, or what it will affect next.
• AlignmentTeams are working toward different goals or from different assumptions.
• CoordinationThe people, parts, approvals and timing aren't pulled together into one plan.
• Knowledge transferWhat one person learned never reaches the next person who needs it.
• AutomationA routine check, reminder or update only happens if someone remembers to do it.
• StandardizationDifferent airports, shifts or contractors each do it their own way.

Click Next problem on the phone to see them one by one. There are 240 to explore.